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Business change comes in a variety of forms with recent growth or consolidation, intensifying competition and re-direct priorities among the most common.
Our approach to implementation services is business process driven rather than technology driven. This means that implementations allow our consultants to focus on your business requirements and not the technology that drives it. Our core focus is in closing the gap between your business processes and the technology chosen.
Sererra Implementation Methodology is based on years of experience in refining and improving phases which constitute implementation best practices. Sererra's professional consultants guide the entire process - from project kick off, to creating a solution concept, to building the actual components, to deployment cutover and go-live, and finally to formal handover. The result? Every implementation is completed on time and on budget.
Although our fixed-cost turnkey implementation is most common, we offer other types of implementation:
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Managed Implementation: Projects are managed by Sererra's consultants using your in-house IT resources. This insures that a correct approach is taken and best practices are applied.
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Time and Material: Sererra consultants are hired on T&M to provide knowledge and guidance.
Please click to view larger image: 
The Requirement Study is conducted free of charge to determine the exact needs of a client and a project.
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Business Process Analysis and Engineering
Our domain expertise at Sererra enables us to understand, analyze and document our clients’ business processes in a structured, methodical and meticulous fashion.
Sererra's senior consultants have worked with over 200 clients on assignments involving
- Documentation of current processes in a highly structured template;
- How the processes will be implemented in the new system that the client is considering;
- Gap Analysis and recommendations;
- Develop business requirements
Functional Specification Preparation and Review
At Sererra, we work with clients to understand the business processes and documented best practices business requirements to develop the functional specifications of the system. The functional specifications document serves as the baseline to the development team for design & coding.
Business Process Analysis and Mapping
With the core expertise on domain knowledge, senior consultants at Sererra work with clients in Business Process Analysis and Mapping. This includes mapping the business processes in 'as is' as well as 'should be'. Sererra has delivered in situations with little or no documentation as well as under strict timelines. Extensive interviews are conducted with the business users. The accent is on both domain skills as well as processes.
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Custom coding and Scripting
Sererra has a full technical team to facilitate our projects that can apply specific customizations and integrations for your business. Well versed in customization technology such a Salesforce's force.com, Intacct's API's and NetSuite's NS-BOS, we take customization very seriously; heavy customizations in any ERP/CRM systems can put your business at risk - especially if they are applied for the wrong reasons.
- NS-BOS scripting, API, Web Services, custom fields, custom records, custom forms, customer reporting and application integration for NetSuite
- Force.com scripting, API, Web Services and application integration for Salesforce.com
- Intacct API application integration and custom reports for Intacct
Some examples of vertical solutions: Event Management Software Subscription Automation
Note: extensive customizations and integrations may require a short mini-gap analysis to ensure the customization is feasible and makes sense
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Our eCommerce team will work with you on:
- Full site design services
- Full site coding on NetSuite
- Full site maintenance program
All our sites are built with search engine optimization.
Our partial
eCommerce Showcase
illustrates what is capable within the NetSuite products. All sites were designed and deployed by Sererra using the NetSuite Application.
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Data Management and Migration
To transition from your old legacy applications, you need to unite all your data. We help you extract the data from your legacy systems, structure data in coherent hierarchies, clean and reformat it into smbXML, and finally, import it into your application.
Many growing businesses share a common dilemma: their most valuable corporate assets, their business data,are often contained in disparate systems. Maximizing your productivity depends on uniting your data in one seamless business solution, such as NetSuite, Intacct or Salesforce.com. To help you with that process, Sererra's Professional Services Team can extract data from legacy systems, structure data in a coherent hierarchy, and import data into our applications.
We've worked extensively with the leading CRM, accounting, and Web-based products. As a result, we can quickly understand your specific data requirements, map them to your existing data sources, and unite your data using Sererra's powerful data import methods. Our team can also clean your data, effectively eliminating duplicate or redundant data points. We will then format it into smbXML and import it into our applications.
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Integrate your NetSuite, Intacct or Salesforce.com application with your other critical applications to create the ideal real-time solution for your business. We can help you by offering full integration planning, design and development. Even with an integrated front- and back-office solution from NetSuite, many businesses may still need to integrate industry- or business-specific applications. Using our Web Services interface, our Professional Service Team can build real-time or batch integration links between your applications. As a result, your company can benefit from unified data that is always accurate across all applications. If your other application is Web-based, our Single SignOn capability will allow a user to switch between applications seamlessly. These integration capabilities can also support real-time data exchanges between you and your suppliers' or vendors' systems using Web Services. Because each business' application needs are so unique, our Web Services architecture has been designed to be as flexible as possible. As part of the integration service, we offer full integration planning, system design and system development.
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As part of our turnkey implementation, we offer implementation level training and support. This means that the training is performed by consultants who are familiar with your settings and workflow.
Sererra training is specially designed for your business and is one on one.
- Best practices advice
- Purchased in blocks of hours
- Rapid response from a dedicated resource
- Manage bugs and issues with the product
- Customized training packages specific for you and your operation
- Specific workflow training
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